ATI Physical Therapy, a nationally renowned provider of outpatient physical therapy and rehabilitation services, has been recognized as the recipient of the 2025 Absorbies Awards’ Best Training Adoption Award. Absorb Software honors innovative people and organizations that are revolutionizing learning and development (L&D) via inclusive excellence, quantifiable impact, and inventiveness.
The 2025 Absorbies drew a record 122 nominations from 83 companies across 18 industries and six regions worldwide, underscoring the growing role of learning in driving workforce transformation. Winners were evaluated on innovation, engagement, measurable outcomes, and how effectively they embedded learning into organizational culture to deliver business results.
ATI was recognized for its NeedleCert PrivilegePath, a fully automated, LMS-powered privileging system that ensures only credentialed clinicians perform dry needling across ATI’s nearly 900 clinics nationwide. Built on Absorb LMS and API integrations, the program combines certificate uploads, knowledge assessments, video submissions, digital badging, and scheduling controls into a secure, auditable pipeline.
Key results include:
- 100% elimination of uncredentialed scheduling, with every dry-needling session tied to an active credential.
- Privileging turnaround cut from 2–4 weeks to just 3–5 days, reducing delays and administrative burden.
- Six consecutive months with zero adverse events, down from 2–3 per month before launch.
- 7.7% increase in net patient revenue (Q3 2024: $174.7M vs. $162.3M), supported by accurate billing and reduced denials.
- End-to-end audit readiness, with all certificates, quizzes, and scheduling records time-stamped for compliance.
By tying learning outcomes directly to clinical access and billing authorization, ATI not only improved compliance and safety but also safeguarded revenue and raised care standards nationwide.
“The 2025 Absorbies Awards winners prove that learning, when designed with purpose and intelligence, drives true business value,” said Kimberly Williams, Chairperson and Chief Executive Officer of Absorb Software. “Their achievements show that learning is not just training—it’s a catalyst for culture, growth, and lasting measurable business impact.”
“Dry needling can be a powerful tool for patient recovery and is impactful when performed by properly trained professionals,” said Sharon Vitti, CEO of ATI Physical Therapy. “The NeedleCert PrivilegePath reflects our unwavering commitment to safety, clinical excellence, and professional growth. It gives clinicians confidence and ensures every patient receives care they can trust.”
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